Legal
Terms and Conditions
Last updated: 25 May 2025
This is a courtesy translation. In the event of any discrepancy, the Spanish version prevails, as it was drafted under the GDPR and Spanish law.
30-day guarantee
If you're not satisfied during the first 30 days from your first paid subscription, we refund the full amount, no questions asked. Write to us at somosskanda@gmail.com.
Acceptance
By accessing and using Skanda you agree to be bound by these terms. If you act on behalf of a company, you declare that you are authorised to accept them. If you do not agree, do not use the service.
The service
Skanda is a SaaS platform for managing catering costs, margins, recipes, inventory and events. We reserve the right to modify or discontinue features with at least 30 days' notice, except for security or legal compliance reasons requiring immediate action.
Your account
- ·You must register with accurate information and keep it up to date.
- ·You are responsible for keeping your credentials confidential.
- ·Notify us immediately if you detect unauthorised access.
- ·We may suspend your account for use contrary to these terms, fraudulent activity or non-payment.
Plans and billing
- ·Prices are shown on the pricing page and include applicable VAT.
- ·Subscriptions are billed in advance (monthly or annually, as you choose) and renew automatically.
- ·Payment is processed through Stripe (PCI DSS level 1). Skanda never stores your card details.
- ·You will receive an invoice by email with each charge.
- ·If you cancel, you keep access until the end of the period already paid; your account then moves to the Starter plan.
Refunds
First 30 days: full refund, no conditions (see the notice above).
Rest of the period: payments are non-refundable except for a billing error on our part or a service interruption exceeding 72 consecutive hours attributable to Skanda. In that case we apply a credit proportional to the days unavailable.
Availability (SLA)
For Professional plan users we commit to a target availability of 99.5% monthly. Excluded from this commitment:
- ·Scheduled maintenance announced 24 h in advance.
- ·Outages at infrastructure providers (Vercel, Supabase, Clerk).
- ·Force majeure.
Acceptable use
It is prohibited to use Skanda for:
- ·Illegal or fraudulent activities.
- ·Distributing malware or attempting to breach the system's security.
- ·Accessing other users' data.
- ·Reselling or sublicensing access to third parties.
- ·Reverse engineering or extracting the source code.
- ·Generating a disproportionate load on the infrastructure.
Intellectual property
Skanda's software, design, code and brand are the exclusive property of their owner, protected by Spanish and international intellectual property law.
Your data is yours. Recipes, events, clients and inventory you enter into Skanda belong to you. We only use them to provide the service.
Data export and portability
You may request a full export of your data (CSV/JSON) at any time by writing to somosskanda@gmail.com. We handle your request within a maximum of 30 days (GDPR art. 20). After cancelling the account, your data is deleted within 30 days; billing data is retained for 5 years under tax obligations.
Limitation of liability
The service is provided "as is". Skanda is not liable for indirect losses, loss of profit or consequential damages arising from use or inability to use.
Skanda's maximum liability is limited to the amount paid by the user during the 3 months preceding the event giving rise to the claim.
Privacy and cookies
Data processing is governed by our Privacy Policy. Cookie use is detailed in the Cookie Policy.
Changes to the terms
We will notify material changes at least 15 days in advance by email or a notice in the application. Continued use of the service after notification implies acceptance of the new terms.
Dispute resolution
Before any formal proceedings, contact us at somosskanda@gmail.com so we can try to resolve the issue within 30 days.
If you are a consumer in the EU, you may also use the European online dispute resolution platform: ec.europa.eu/consumers/odr.
Governing law and jurisdiction
These terms are governed by Spanish law. The parties submit to the jurisdiction of the Courts and Tribunals of Spain, waiving any other jurisdiction.
Contact
Email: somosskanda@gmail.com · Phone: +34 644 41 50 42
somosskanda@gmail.com · +34 644 41 50 42